Cranstons click + collect

COVID-19 car park collection service

 Click + Car Park Collection service

This service has been set up for customers who would prefer not to physically enter our shops at the moment. All 6 of our shop remain open with strict social distancing measures in place for those who want to access the full product range. (find out how Cranstons are keeping those who visit our shops safe )

How does Cranstons click and collect work?

Step 1: Shop the range

Add the products you would like to your online basket: the minimum spend is £30.

Step 2: Book a slot

At the checkout choose which of our Food Halls you would like to collect from and whether you will collect am (10am to 12 noon) or pm (2pm to 4pm).

Step 3: Pay for your order

Once you have paid you will receive a confirmation email confirming your order and collection slot (please check your spam if you don’t receive it)

 

Step 4: Collect your order

Arrive at our Food Hall at your designated collection time and day and park in the ‘collection’ area of the car park leaving your boot open.

Open your boot then ring the shop to say you are here for collection giving the order name and number.

A member of our team will come out and place the shopping in your open boot. Once the staff member has gone close your boot, journey home and enjoy your fresh local produce!

 

 

Our dedicated Car park collection helpline 01768 807 148 is open 1-4 pm Monday to Friday.

If you want to talk to a member of our team about your order please ring our dedicated phone line. We may be able to help if you are having issues with processing your payment or want to discuss a change to your collection date or site.

Looking for our national delivery service?

Our click and collect service is for those self isolating. We urge anyone who isn’t self isolating to please use our shops where social distancing measures are being enforced or to shop online for national delivery.

Please note the prices on our national delivery shop are higher than our click and collect shop prices. This is because product being dispatched via our national courier has to be prepared and packed differently to our shop products incurring higher labour and packaging costs.

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    Award winning
    produce & meat

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    Prepared fresh by
    our master butchers

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    £30 Click & Collect
    minimum order